Shipping policy
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Shipping Rates
Shipping costs are calculated at checkout. Free shipping is available on orders over £50.
Delivery Times
UK Standard Delivery: 2–5 business days
UK Express Delivery: 1–2 business days
International Delivery: 5–15 business days
Delivery times are estimates and may vary due to courier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Shipping Delays
Delays may occur during peak periods, bank holidays, or due to customs processing.
Lost or Damaged Orders
If your order arrives damaged or is delayed beyond the estimated timeframe, please contact us within 7 days of expected delivery.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays caused by incorrect addresses.